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IMG Cookie Policy

Last updated: July 2025

This Cookie Policy (Policy) applies to websites, services, products and applications that collect data and display these terms, owned and operated by International Medical Group, Inc and its subsidiaries including International Medical Administrators, Inc, International Medical Group Limited, IMG Europe AB, iTravelInsured, Inc., Akeso Care Management, Inc. and IMG Canada Insurance Services ltd. (collectively IMG, “we” or “us”).

It is important that you read this Policy together with our Privacy Notices so that you are fully aware of how and why we are using your personal data.

Introduction

This Policy will inform you about how and why we use Cookies. We will also tell you which Cookies we use and some information about third parties which also place Cookies on our website.

What is a Cookie?

Cookies are small text files that are stored on your device which let us make your experience better and more efficient. They allow us to recognize your device and browser, and store information which we deem of importance for the improvement of our services.

Types of Cookies

  • Session Cookies and Persistent Cookies
    • Session Cookies are stored temporarily on the memory of your devices while you are visiting the website and are erased once you close your browser.
    • Persistent Cookies are stored for a predetermined amount of time, which varies from Cookie to Cookie. It is longer than the session Cookies; however they also expire after some months. They aid us to understand whether you have previously visited our website or similar sites in the past.
  • First Party and Third Party Cookies
    • First Party Cookies are set directly by the website or by any of the subdomains of the website.
    • Third Party Cookies are set by websites not managed by us, such as our sub-processors or other technology partners.

How do we use Cookies?

We use Cookies in a number of ways, including:

  • Storing your Preferences and Settings. Settings that enable our websites to operate correctly or that maintain your preferences over time may be stored on your device. For example, if you enter your city or postal code, we may store that data in a cookie so that you will see the relevant local information when you return to the site. We also save preferences, such as language, browser, and multimedia player settings, so those do not have to be reset each time you return to the site. If you opt out of interest-based advertising, we store your opt-out preference in a cookie on your device.
  • Security. We use cookies to detect fraud and abuse of our websites and services.
  • Storing Information you Provide to our Websites. When you provide information, or submit an insurance application, we store the data in a cookie to remember the product and information you have added.
  • Social Media. Some of our websites include social media cookies, including those that enable users who are logged in to the social media service to share content via that service.
  • Feedback. IMG uses cookies to enable you to provide feedback on a website.
  • Interest-Based Advertising. IMG uses cookies to collect data about your online activity and identify your interests so that we can provide advertising that is most relevant to you. You can opt out of receiving interest-based advertising at any time.
  • Showing Advertising. IMG uses cookies to record how many visitors have clicked on an advertisement and to record which advertisements you have seen so you don’t see the same one repeatedly.
  • Analytics. In order to provide our websites, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page and to develop other statistics about the operations of our web properties. This includes cookies from IMG and from third-party analytics providers.
  • Performance. IMG uses cookies for load balancing to ensure that websites remain up and running. Some of the cookies we commonly use are listed below. This list is not exhaustive, but it is intended to illustrate the main reasons we typically set cookies.

What Cookies do we use?

We use a variety of different Cookies to make your experience better and to improve of our services, a full list of which can be found in our Cookie consent tool. We use the following categories of Cookies:

Essential Cookies

We may store Cookies on your device if they are necessary to enable us to offer and provide our services. They are also required for you to navigate through the website and web application and benefit from all the available functions. These Cookies cannot be switched off and are set for very basic options on the website, such as logging in, forms and set preferences such as time zone or languages.

Analytical and Functional Cookies

Analytical Cookies are placed to aid us in understanding how you interact with the available options on the website, which parts you use the most, and how you engage with our services. Functional Cookies help us to provide you with better functionality of the website and our services and to make them more personalized to you. These Cookies help us to create statistics of usage and the amount of time you spend on the website and ultimately help us to improve our website and any services we offer on it.

Social Media Cookies

These Cookies are set for social media services. They enable you to share parts of the website on social media with friends and networks. These can track some of your actions which then helps to build up a profile of your interests.

Targeting or Advertising Cookies

These Cookies are used to serve you with advertisements that may be relevant or of interest to you when you are browsing on the internet. They are mostly placed by third parties whenever you interact with their content on our website.

Interest-based Advertising

Cookies are also used to collect information about your interests and preferences for the purposes of what is called “interest-based advertising”. It is for companies to send you offers about products and services tailored to your inferred taste and needs. You may turn off these Cookies; however, you may still receive advertisements, with the difference of these not being specifically tailored to you.

Third Party Cookies

In addition to the cookies IMG sets when you visit our websites, third parties may also set cookies when you visit our sites. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics. Because your browser connects to those third parties' web servers to retrieve that content, those third parties are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services.

Other Similar Technologies

In addition to standard cookies, our products can also use other similar technologies to store and read data files on your computer. This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally. But, like standard cookies, these technologies can also be used to store a unique identifier for your computer, which can then be used to track behavior.

How to block Cookies

You may stop or restrict the placement of Cookies and other tracking technologies, such as pixel tags. You do this by blocking them on your device or by removing them and adjusting preferences on your browser. This may vary from device to device and from browser to browser.

Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

Once you correctly block Cookies on your browser, parts of the website may become unavailable to you or may otherwise not function properly. Please be aware that if you choose to block Cookies, you may not be able to sign in or use those features, and preferences that are dependent on Cookies may be lost. If you choose to delete Cookies, settings and preferences controlled by those Cookies, including advertising preferences, will be deleted and may need to be recreated.

How to opt-out of third-party Cookies and targeted ads

To opt out of tracking analytics placed by Google, you can opt out by using this form This works for all websites that use Google’s services to track and gather analytics data.

To understand and responsibly manage Cookies that enable interested-based ads we strongly recommend that you go to the website of the Digital Advertising Alliance (DAA) or to the website of the Network Advertising Initiative (NAI).

To learn more, please visit https://youradchoices.com/ . Many of our third-party service providers that serve interest-based advertisements to you across our services are members of the Network Advertising Initiative (NAI), or they follow the DAA’s Self-Regulatory Principles for Online Behavioral Advertising. You can choose to opt-out directly from these third parties by visiting their opt-out pages on the NAI website (https://optout.networkadvertising.org and DAA website (https://optout.aboutads.info However, please note that if you “opt-out” you will keep seeing links and online advertisements; however, they will not be specifically targeted to you or tailored to your interests.

More Information

More detail on how we and/or other companies use Cookies is available at www.cookiesandyou.com

Contact Us

If you have any queries regarding this Policy please contact our Data Protection Officer at dpo@imglobal.com.


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