U.S. Government Shutdown

International Medical Group® (IMG®) recognizes the number of people’s travel itineraries affected by the U.S. government shutdown that began on Saturday, December 22, 2018.

IMG members who purchased a travel protection plan may receive trip cancellation or trip interruption benefits if their travel plans were or are affected by this event.

With reference to coverage under IMG’s iTravelInsured® Lite, SE, and LX plans:

Trip Cancellation: Can reimburse nonrefundable trip payments in the event of cancellation, up to the maximum benefit amount shown in the Schedule of Benefits, due to:

• Involuntary employer termination or layoff of You or a Traveling Companion. Employment must have been with the same employer for at least one (1) continuous year.

All cancellations must be reported to the Travel Supplier within 72 hours of the event causing the need to cancel. If the event delays the reporting of the cancellation beyond the 72 hours, the event should be reported as soon as possible. Increased amounts of Published Penalties and unused non-refundable Prepaid Payments or Deposits that result from all other delays of reporting beyond 72 hours are not covered.

Trip Interruption: Benefits can be paid, up to the Maximum Benefit Amount, for the non-refundable, unused portion of the prepaid expenses for land or water Travel Arrangements and/or the additional transportation costs paid (less the value of the original unused return travel ticket) to transport the Insured to their originally scheduled return destination or to join or rejoin their Trip when an Insured must interrupt their trip due to:

• Involuntary employer termination or layoff of You or a Traveling Companion. Employment must have been with the same employer for at least one (1) continuous year.

In addition, benefits provided under IMG’s iTravelInsured LX plans include:

Cancel for Any Reason Coverage (not available for New York residents): Benefits will be paid for 75% of the prepaid, forfeited, non-refundable payments or deposits you paid for your trip provided:

• Your payment or deposit for this plan and enrollment form is received within 20 days of the date your initial payment or deposit for your trip is received and;
• You insure 100% of the prepaid trip costs that are subject to cancellation penalties or restrictions and also insure within 20 days of the payment or deposit for those travel arrangements the cost of any subsequent travel arrangements (or any other travel arrangements not made through your travel agent) added to your trip; and
• You cancel your trip two (2) days or more before your scheduled departure date.

Interruption for Any Reason Coverage (not available for New York residents): If you interrupt your trip, 48 hours or more after your actual departure date, for any reason not otherwise covered by this plan, benefits will be paid; up to 75% of the total amount of coverage you purchased, to reimburse you for the prepaid payments or deposits for unused non-refundable land or water travel arrangements.

Coverage may vary by state and not all benefits are available in all jurisdictions. Other benefits may also be available depending on the type of coverage purchased and the specific circumstances of the loss. Please refer to the plan document for complete terms and conditions of coverage.

In event of a claim please contact us at:
iTravelInsured Claims Department
P.O. Box 88503
Indianapolis, IN 46208-0500
Telephone: 1.866.243.7524 or 1.317.655.9798
Fax: 1.317.655.4505
E-mail: itravelclaims@itravelinsured.com

For general inquiries please contact us at:
iTravelInsured Agency Services
P.O. Box 88509
Indianapolis, IN 46208-0509
Telephone: 1.866.347.6673 or 1.317.655.9796
Fax: 1.317.655.4505
E-mail: service@itravelinsured.com

Insurance benefits contained within the travel protection plans described above are underwritten by the United States Fire Insurance Company. C&F and Crum & Forster are registered trademarks of United State Fire Insurance Company. The Crum & Forster group of companies is rated A (Excellent) by AM Best Company 2018.