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Frequently Asked Questions

Does my credit card or domestic medical insurance policy cover my travel expenses?

It is best to check all of your existing coverages or insurance policies before traveling abroad so that you're aware of how you're covered and where you have gaps in your existing coverage.

Do I get my money back if I cancel my trip?

To be eligible for trip cancellation reimbursement, you must cancel your trip due to one of the reasons covered in your plan. Additional terms apply. You may add Cancel for Any Reason coverage to our LX plan. This allows you to cancel for any reason not otherwise covered by your plan and receive a partial refund. Additional cost and terms apply. Not available in NY.**

When does insurance coverage begin?

Coverage begins at 12:01 a.m. on the day after the date the appropriate payment for this plan is received. This is your “Effective Date” and begins the trip cancellation benefits. Most other coverages begin when you depart on the first travel arrangement for your trip.

What events are covered under the trip interruption benefit?

The perils protected against are listed in your plan document. These perils are similar (but not identical) to the trip cancellation perils except they provide coverage once you depart for your covered trip. The insured can be reimbursed for unused, non-refundable travel arrangements plus additional transportation costs paid to join/re-join your interrupted trip or be transported back to your originally scheduled return destination.

I already have coverage...or do I?

Do you know if any type of travel insurance coverage is included with your credit card? How about your domestic health care policy? Maybe your homeowner’s plan? Medicare?

Travel insurance is designed to provide coverage where none exists, or at least fill in gaps that exist in other types of insurance programs. Review your personal credit card, health, homeowner’s and other insurance programs that you already own to make an informed decision about the purchase of travel insurance.

Check your other insurance carefully to understand what benefits are offered with your credit card and how those benefits are activated. Airlines, cruise lines, hotels, tour operators can sometimes have cancellation penalties. A discussion with your travel agent can help you become aware of travel exposures should the unexpected happen.

Protect your financial investment with an iTravelInsured plan.

Disclaimer for iTravelInsured Lite, SE, LX, and GT Plans

The iTravel Insured Lite, SE, LX, and GT plans contain (Lite, LX, SE and GT) have travel insurance underwritten by United States Fire Insurance Company. This website contains highlights of the plans developed by International Medical Group, which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by International Medical Group. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact International Medical Group 9200 Keystone Crossing, Indianapolis, IN 46240 USA. +1(317) 655-9796. Insurance@imglobal.com. CA Non-Resident Producer License No. 0F17093. While International Medical Group markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by International Medical Group, and International Medical Group does not receive compensation from USF for providing the non-insurance components of the plans.